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error code

Last post 10-14-2018, 4:10 AM by Tbass. 5 replies.
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  •  09-20-2018, 11:49 PM 7281

    error code

    I recently upgraded my Lleap software to 6.5.  Since that time I have experienced the attached error code when trying to save a handler or trend in to a scenario that I am writing.  I would appreciate any thoughts.
  •  10-04-2018, 12:54 AM 7290 in reply to 7281

    Re: error code

    If you are using a mac device then upgrade your firmware from apple support site and then use the upgraded software.

     



    https://applesupportnumber.net/apple-customer-service/
  •  10-04-2018, 2:23 PM 7291 in reply to 7281

    Re: error code

    Hi,

    There is a confirmed bug in SimDesigner 6.5 causing this error. This bug will be fixed for the next release (6.6) scheduled for end of November. Until then, please either use the previous version of SimDesigner (6.4) or use automatic responses in the phase editor instead of handlers.


    Tor Arne Klakegg
    Laerdal Medical AS
  •  10-04-2018, 9:29 PM 7293 in reply to 7291

    Re: error code

    I am getting this error as well as a Silverlight error with my new HPs with Windows 10. Will both be resolved by going back to SimDesigner 6.4?
    Barbara K. Ratliff RN, BSN, MBA
    Baptist Health Montgomery, AL
    Institute for Patient Safety
    and Medical Simulation
    Simulation Specialist
  •  10-05-2018, 4:09 PM 7294 in reply to 7293

    Re: error code

    Going back to SimDesigner 6.4 will not solve the Silverlight error. That would be a separate issue with the Windows setup. Please contact customer support to get help with this.
    Tor Arne Klakegg
    Laerdal Medical AS
  •  10-14-2018, 4:10 AM 7297 in reply to 7291

    Re: error code

    thanks for the reply
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