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SPAM

Last post 01-24-2014, 3:31 PM by Bjorge. 7 replies.
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  •  12-23-2013, 2:55 PM 5253

    SPAM

    The forum here seems to be getting loaded up with a lot of spam postings. I see in the terms of use that Laerdal does not monitor content. I am not finding a link to report abuse. Does anyone know where to report this so that Laerdal can clean out some of the spammers?


    Jeffrey Fairchild, RN, BSN, MSN
  •  12-23-2013, 6:53 PM 5255 in reply to 5253

    Re: SPAM

    At the bottom right corner of each post is a button for "Report Abuse." I've done it many times but never received a reply.
  •  12-27-2013, 6:50 PM 5264 in reply to 5255

    Re: SPAM

    I have also used that link numerous times. As I never got a respone, I figured it was broken or going to an email that is not monitored. I was looking for another way to contact them. I did email customer service on the Laerdal site, but nothing back as ecpected. Useful posts seem to be dropping off drastically of late.....

     


    Jeffrey Fairchild, RN, BSN, MSN
  •  01-07-2014, 12:26 PM 5278 in reply to 5264

    Re: SPAM

    I have notified the product manager for the SimMan portifolio about the problem, so hopefully something will be done with the spam problem in the forum.

    For me as a product developer in Laerdal Medical, this forum is of great value. It gives an insight in how the products are being used, and what issues the customers are struggling with. So hopefully this forum will be a great tool for users and product developers in the future as well :)

  •  01-07-2014, 4:23 PM 5279 in reply to 5278

    Re: SPAM

    Thanks so much! This is the first time in a while that there hasn't been a bunch of SPAM on my Not Read tab.  Maybe now that we don't have to wade through all that we can start using the forum again!
    Barbara K. Ratliff RN, BSN, MBA, CHSE
    Baptist Health Montgomery, AL
    Institute for Patient Safety
    and Medical Simulation
    Simulation Specialist
  •  01-08-2014, 5:28 PM 5280 in reply to 5278

    Re: Laerdal Product Developer

    I have a product development tech question for you. I have an older Sim Man (model 3 I think), and would like to add some wave forms. Can you tell me in what file, or otherwise where in the Sim Man program the waveforms are stored and how they are encoded. All I ever get from Tech Support people is that I am not capable or a "you want to do what???" I would also like to vary the respiration depth. I can assure you that if I know where the things are hidded I cam modify them. My facility simulation budget consists of nothing, in abundance. I do maintenance out of my own pocket when needed. I have wanted to "enhance" this Sim Man fro day one with additional waveforms. I am also interested in if there are any unused switches on the motherboard, as I cam up with a reasonably cheap way to give the IV arm a hand grasp and would like it in the program rather than an external switch,

     Thanks for your time


    Jeffrey Fairchild, RN, BSN, MSN
  •  01-09-2014, 8:09 AM 5282 in reply to 5280

    Re: Laerdal Product Developer

    I'm sorry, but this question lies out of my field of knowledge as a mechanical engineer Smile  I'll notify the software guys for you.
  •  01-24-2014, 3:31 PM 5303 in reply to 5280

    Re: Laerdal Product Developer

    We don’t allow altering the  waveforms as they can be linked to several files and scenario’s.

     Your request has been added to others that are continuously evaluated for enhancements


    Bjørge Norrud
    Laerdal Medical
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